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Cannot add my Edge 200 through Garmin Express 7.2.2.0

TimAlb
over 4 years ago

I have a new laptop and have installed the latest version of Garmin Express (7.2.2.0). Unfortunately, when I come to re-add my Edge 200 by USB connection, the device is not recognised. 

I can see some similar issues on this forum, but no resolutions, can anybody help?

The device is charging through the USB cable,

  • 0 over 4 years ago

    7.2.2 broke my Edge 305 as well. 7.2.1 works fine

    Dale

  • 0 over 4 years ago in reply to dharwood

    Thanks for your reply.

    Where I can I find 7.2.1 to reinstall?

  • 0 over 4 years ago in reply to TimAlb

    So far, I have not found it. I still have 1 workstation that I have not updated and it has 7.2.1. Currently it is the only way I can get data from my 305. 

  • +1 over 4 years ago in reply to dharwood

    UPDATE: GE 7.2.2.0 does work, but here is the story

    Garmin did get back with me and we exchanged emails and pictures multiple times through the day. We were unable to make the laptop work though. 

    I worked for the next 2 days to arrive at this:

    Original laptop Win7/64 sees the 305 correctly (as Garmin USB GPS in device manager) but will not add it to GE 7.2.2.0

    Dropped back to 7.0.2.0 and at that time it would not work either. 

    Fresh Win10/32 load on another desktop, installed GE 7.2.2.0 and it would not properly see the 305.

    Dug out an old desktop Win7/32 that I used to use 2 years ago, and it still works. GE 6.5.x.x

    Did a fresh load on another laptop Win7/32, loaded GE 7.0.2.0 and it would not see the 305 correctly. I manually loaded the drivers from a file called USBDrivers_2312.exe and at this point device manager correctly saw the 305. I was able to add it to GE at this time. I set a restore point (in case I broke it again) and updated to GE 7.2.2.0, and it still worked. 

    Hummmmm

    I went back to the Win10 workstation, manually updated the drivers (from the same file), and was able to add the 305 to GE 7.2.2.0, and it worked.

    I went back to the problem laptop and the oldest restore point I had was 12/22, so I went back to there. Manually updated the drivers, installed 7.0.2.0 and it worked. I updated to 7.2.2.0 and it also works now. 

    SO, there is some driver strangeness but it is doable. Something odd happened (unrelated) to my main laptop that broke everything but I am back operational. 

    Garmin support was great working with me, even we ran out of time that day to resolve it. I have advised them what it took to resolve this. 

    Hopefully this will help someone resolve their issue down the line.

    Merry Christmas Everyone!!!!!!!!!!

    Dale