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Ant+ not being detected by Garmin Express in Windows 10

Former Member over 4 years ago

I changed my Garmin Connect password, and Garmin Express would no longer pull up my Forerunner 310XT - I kept getting a message about not being able to connect to Garmin's servers. I uninstalled and reinstalled Garmin Express. Now Garmin Express does not detect my ANT+. I have it plugged into the same USB port as has worked for years, but also tried other USB ports. Windows 10 sees the ANT+ just fine. Garmin Express just searches for a while, doesn't detect it, and prompts me to search again.

What should I do? This all worked fine until a few days ago.

- Blake Wood

0 Former Member over 4 years ago

Same exact issue for me once I downloaded the latest Garmin Express version today. Ant is not detected, but the computer sees the ANT stick just fine

0 Former Member over 4 years ago in reply to Former Member

Turned out for me that I was misreading the instructions, and not having my turned-on Garmin watch sitting next to the computer with the ANT+. Once I did that, it found the ANT+ and my watch just fine. Chalk this one up to operator error.