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etrex 35t, unable to update topoactive europe

Former Member over 4 years ago

hi i have an etrex 35t. garmin express tells me i have a map update for topoactive europe vers 2020.10.

it is impossible to update via express due to an unspecified error, i just get a red bar on my express. even on an empty sd card it does not work. i have my etrex memory 95% full. any suggestions appreciated

0 SUSSAMB over 4 years ago

Try creating space by removing the current map, don't delete it, just move it somewhere on your PC just in case you need it.

0 Former Member over 4 years ago in reply to SUSSAMB

how do i know which files must be moved?

0 SUSSAMB over 4 years ago in reply to Former Member

The map file should be named gmapprom.img and probably be the largest file on your Etrex.

0 Former Member over 4 years ago in reply to SUSSAMB

there are three gmapbmap.img 49852m,D 61850608.img 3.4 gigs and d6185050a. img 2.84 gigs, along with a lot of other smaller files

0 SUSSAMB over 4 years ago in reply to Former Member

gmapbmap.img is the base map and shouldn't be touched. Remove the other two

0 Former Member over 4 years ago

removed but still not able to update

0 SUSSAMB over 4 years ago in reply to Former Member

Then you need to call Garmin as there may be an account issue

0 Former Member over 4 years ago

called today they are trying to fix things with a full reset uninstall and reinstall of express, cancel temp files, format sd, card change sd card but no luck

thanks for help anyway

ciao frank