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New version of Express doesn't recognize my account

drummerboy1966
over 4 years ago

After updating GE this week, it stopped recognizing my account and I can't gain access on either my mobile devices or PC. Anyone else have this issue? The login screen just keeps looping back when entering the login information. 

  • 0 over 4 years ago

    I had the same problem after updating to GE 7.1.3. I had to completely uninstall and reinstall GE.

    Then I had to re-register all my 5 devices. The account was then temporarily blocked after three devices because of "suspicious activities".

    In the meantime I was able to register all devices again.

     

    J. B.