This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

After Windows update Garmin 920XT is not recognized anymore

On the weekend a larger Win10 update was installed and now my 920XT is not recognized anymore. Garmin Express is on the newest version, also reinstalled it again.

I had the some problem after another Win10 update, but I think it was fixed with an upgrade of Garmin Express.

Do others experience the same problem? Should I wait for a new Garmin Express or are there other things I can try.

Best regards

0 Former Member over 5 years ago

I have the same with my 735XT

0 SUSSAMB over 5 years ago in reply to Former Member

Have you tried deleting it from Express then re-adding it?

0 Former Member over 5 years ago in reply to SUSSAMB

I have done it many times, and nothing so far. The same issue. Only charging ikon shows and after reconecting its frozen.

0 Former Member over 5 years ago in reply to Former Member

Yesterday it had updated software in the morning and from that time it look like this. Windows 10 with the newest updates as well.

0 SUSSAMB over 5 years ago in reply to Former Member

If it's charging which cable are you using? Is it the original Garmin one? Some cables only charge and don't pass data.

0 Former Member over 5 years ago in reply to SUSSAMB

Original and it had been working until the day before yesterday.

0 SUSSAMB over 5 years ago in reply to Former Member

Ah ok, I'm out of ideas then.

0 harrikiri over 5 years ago in reply to Former Member

Mine works now again. I think I reset it to factory defaults and it worked afterwards. All non-synced activities are gone then of course. Deleting it from Express, Uninstalling/installing Express didn´t work.