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Garmin Express for PC: endless sync & endless WLAN setup

since this release everytime when i unplug my Forerunner 945 it endless syncs like in the screenshot, but only for the Forerunner not with Edge:

very often i have to setup WLAN Access for my devices and Sign In again, this is really annoying

0 f|33tStA over 5 years ago in reply to SUSSAMB

good idea, what Twitter accounts of Garmin you prefer?

to go sure i have the right US ones?

0 SUSSAMB over 5 years ago in reply to f|33tStA

Garmin on https://www.facebook.com/Garmin and https://twitter.com/garmin

Garmin Fitness on https://www.facebook.com/garminfit and https://twitter.com/garminfitness

Garmin Outdoor on https://www.facebook.com/GarminOutdoor and https://twitter.com/garminoutdoor

0 f|33tStA over 5 years ago in reply to SUSSAMB

i tried Twitter channels by PM and Tweet, but no repsonse at all, anyway i deleted my FB Account a year ago :D

0 sabeard over 5 years ago in reply to f|33tStA

I only get the pop up to set up WiFi every time I sync. Once I sync a device it shows still spinning on the device tile on the home page for GE. Never experienced either in prior versions.

I opened a support ticket with Garmin, they suggested that I uninstall 6.20.0 and re-install it. They mentioned that I would need to re-add all my devices. I may wait for the next release and see if that fixes the problem.

0 f|33tStA over 5 years ago in reply to sabeard

a uninstall or reinstall or re-add all devices didn't help and of course i can reproduce all this probs on a fresh WIN10 installation too, all of those things a very time consuming, think i have to send Garmin a bill of my unproductive time i have to invest for so many problems they release no quality and of course i am not a Quality inspector of Garmin, they have to sort this out internally before releasing and it would be good to release hotfixes or roll backs for situations like this

0 SUSSAMB over 5 years ago in reply to f|33tStA

Try this FAQ https://support.garmin.com/en-GB/?faq=xkGUuymuty7AMJ6bQ8OpH6

As there is not a flood of complaints I suspect the issue is somewhere within your system, if you call Garmin they can help troubleshoot it for you.

0 f|33tStA over 5 years ago in reply to SUSSAMB

again, i can't call from austria and again, i can reproduce this on a fresh installation, i have a lot of PC's here in my work, they are not behind a firewall or something similar

the wifi himself on the device is working, it's Garmin Express who tells there is something worng, but it isn't it is a fail function of Garmin Express only

0 SUSSAMB over 5 years ago in reply to f|33tStA

Well keeping moaning here may or may not get a response, so calling is your best bet.

With only a few reports of this issue it's unlikely to be a problem in the Garmin side.

0 sabeard over 5 years ago in reply to sabeard

I finally got around to uninstalling and reinstalling GE on my PC. Even upgrading to 6.21.0 did not solve the constant prompt to set up WiFI on supported devices every time the devise is synced. I even made sure to delete all the old data files before reinstalling. There is something wrong with GE starting with 6.20.0.

0 SUSSAMB over 5 years ago in reply to sabeard

Then call Garmin and let them know