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Used garmin fenix 3 hr can't connect to garmin connect or garmin express ID not VALID

I have bought pre owned GARMIN FENIX 3 HR and i have trouble connecting it to garmin express or garmin connect to my Iphone XS IOS 13. 

For garmin express on my pc I can't add device because ID no valid, and on my mobile at first i would not connect/pair with the phone because of an error 400 google http: something and then i have tryed to connect to other Iphone and it connected but now when I have tryed on my phone i get the same ID not valid try to contact garmin support.

I don't know how long would it take for gramin to write me back with some info about my problem and it realy bugs me that i can't use the watch in full capacity.

Updated watch manual to news frimware 5.31.

Any HELP ?