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Garmin Connect not reflecting historical step counts from Vivofit 4

Garmin Connect shows my daily step counts from my Vivofit 4. but then it doesn't show any of the past days step counts (for the last two weeks or so), nor does it figure those past days into the daily aveage for step counts.  I believe the data is still there, but it is not showing up anywhere in the Garmin apps.   Any help is appreciated as all was working well until recently.   I had replaced the batteries in my Vivofit 4 about 10 days ago but was sure to go back in and make sure all the settings were correct.

  • One thought come to mind.

    Is it possible that after you changed the batteries on the VF4 that you signed into a different account than the one you had been using upto that point?