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Garmin Express (v 6.14.1.0) not syncing w/ Garmin Connect

Hi,

I have recently reformatted my hard drive to Windows 10 and had to re-install Garmin Express.  The Garmin Express version I installed is 6.14.1.0.  My previous attempt at syncing my activity was summer of 2018 using Windows 7 and it was successful.  I'm unsure of what version of Garmin Express I was using at the time.

I have to the issue that is described by the following post:  https://support.garmin.com/en-IN/?faq=MSdB7X9zhh4XVwqOOzYNz6.  I have done what the post says for compatibility.  I have uninstalled and re-installed Garmin Express a few times already.  

I use an ANT stick and it has no issues in detecting my device.  How can I enter my Garmin Connect credentials in Garmin Express if I'm still experiencing a blank login window?

Thx,

Rob