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Setting up new device

Former Member
Former Member
I connected my 945 to Express and have updates for my maps that said will take about 3 hrs, 40 mins. It specifically said not to disconnect once started. I've had the msg, "Step 1 of 2. Preparing the device for coverage of North and South America. This may take a minute." This has been on my screen for over 30 mins now. I'm assuming the 3 hr+ time is for step 2. Is Express locked up or is this what others had also? Thanks.