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Error occurred while installing the update

On my Garmin Nüvi 2599 I get, whatever i try: 'An error occurred while installing the update' The Nüvi 2599 is connected to a USB3 port. Someone a suggestion?
  • Former Member
    0 Former Member over 6 years ago
    I have the same issue with my Garmin Smartdrive 50. i checked this article: https://support.garmin.com/nl-NL/?faq=GuclsqmdI02dC0ULxHR2T6
    My conclusion is that it must have something to do with free space on c drive. I have a 128 GB SSD for c: drive an dit has only 15Gb free space. I installed Garmin express on d: drive, but apparently the updates for the navi still are stored on C drive. I cannot find how to change that...
  • At the end success, because of connecting the laptop directly to the router with a short cable. Only the maps of France, Spain and Italy are missing. A problem that I already had before and was resolved after another update
  • Updating over wi-fi isn't recommended which may explain why it failed, glad you got it resolved though.
  • I have the same issue with my Garmin Smartdrive 50. i checked this article: https://support.garmin.com/nl-NL/?faq=GuclsqmdI02dC0ULxHR2T6
    My conclusion is that it must have something to do with free space on c drive. I have a 128 GB SSD for c: drive an dit has only 15Gb free space. I installed Garmin express on d: drive, but apparently the updates for the navi still are stored on C drive. I cannot find how to change that...


    Free space is likely the issue. Note the System Requirements
    • Windows 7 SP1 or newer, Microsoft .NET 4.5.2 (included)
    • 1024 x 768 display, USB port and 1 GB RAM.
    • High speed Internet access (Not for use with dial-up, mobile or satellite connections)
    • May require up to 20 GB free disk space.