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the computer does not recognize the Garmin Edge 820

I bought a Garmin Edge 820 a month and a half ago, until today everything is OK.
Today after an exit I go to connect my usual PC with Windows 10 to the device with the usual thread and the computer does not recognize it. The 820 is charged but Garmin Express does not see it and so does the computer. I reset the device, changed the USB port, and restarted it many times. HELP

0 SUSSAMB over 6 years ago

Run through this FAQ https://support.garmin.com/en-US/?faq=l0p9W9vsc37NJ3vH2b5pF6 which although it mentions automotive devices is applicable to all