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Order Doesn't Show in Garmin Express

Former Member
Former Member
I ordered the Full Coverage of Europe map in error, which shows in Garmin Express (GE) for download to my device (Nuvi 760). Subsequently, I requested a refund and re-ordered the Southern Africa map, which order proceeded OK. Now when I go into GE to access the new map for download to my computer, it still shows the Europe map. Also under the "Purchased" tab in GE it records "there is no content for this device". For some reason my new order is not registering in GE! Help please!