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Can't sync with WIFI or Bluetooth on to a laptop with new Vivoactive 3

Former Member
Former Member
I want to be able to sync my new Vivoactive 3 to my laptop without the cord. I have watched the You tube videos and can't make it work. If I go to Garmin Express/Tools the videos show a WIFI check box but my version doesn't seem to have it. If I open my Bluetooth settings on my laptop to add a device it see's it but fails to connect and tells me to try again. Either way it won't work.
Any ideas?