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Sorry having a problem connecting to Servers

Former Member
Former Member
Hello,

Trying to update maps built into 2018 Honda Odyssey for the 1st time. Followed the procedure so far OK, but when trying to check for updates:
"Sorry we're having a problem connecting to Servers"

Performed all steps I've read about (https://support.garmin.com/en-GB/?faq=uZQHyc3C4s2S0wfUYR2QY9), as well as completely disabled all firewalls (Avira, Windows built-in, even at router level).

Running Windows 10 and latest Garmin Express 6.8.1, wired connection over Broadband.

I can connect just fine here: http://omt.garmin.com/

Wireshark shows very quick resets after initial handshake from Destination: 23.50.137.67 trace route points to a23-50-137-67.deploy.static.akamaitechnologies.com (after about 11 hops).

Called Garmin support directly but no help; they claim it's still a Firewall issue and refused to provide any other explanation.

Any suggestions at this point? Could it be device specific? Saw another post where one device works, but another does not...