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Garmin Express Loses SYNC function and link to Garmin Connect

Former Member
Former Member
Since updating to Garmin Express 6.2.0.0 I have lost the ability to sync my devices (EDGE 820, fenix 5) as the button to initial the sync is no longer present and it doesn't begin a sync automatically when the device is first connected. Also, the "button" that launches Garmin Connect on the web is also no longer present. See attached photos. The 6.2.0.0 is on my home PC and the 6.0.0.0 is on my work PC. I don't believe the issue is entirely 6.2.0.0 as a friend does not have the same issues. Also it makes no difference if the device is plugged in or not as to whether the features are present.

Is this a known issue? Is there a fix? ciq.forums.garmin.com/.../1324484.jpg ciq.forums.garmin.com/.../1324485.jpg ciq.forums.garmin.com/.../1324486.jpg ciq.forums.garmin.com/.../1324487.jpg