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Version 5.8 data collecting setting will not allow you to click no.

Former Member
Former Member
Update December 23, 2017 I am now able to click “no” in Garmin express version 5.9 read below for explanation.

Just updated to version 5.8 from version 5.7 now in the new version 5.8 And just installed December 15, 2017 5.9 I get an orange banner that states "Click this banner to select your data sharing preference" as I have in the past I click no this time when I do so another pop-up screen comes on stating "error saving consent" them below that the same pop-up box it states "we had a little trouble saving your consent setting. You can try your selection again or come back later. Don't worry, we will not share any of your data."

I called up support he gave his name as John I explain what happened and he said that they are more concerned about 30,000 people trying to update their devices and I interrupt him and told him I'm more concerned that my data may be shared without my consent he went back to his routine statements and as always calling support is useless.

Just wanted to inform others of this problem that I never have with previous updates of Garmin express.

The Garmin Nuvi I have is a 775T purchased back in 2009 no mechanical problems most problems are with software and updating maps.

One other thing, I'm running Windows 7 ultimate 64 bit version on a Dell 8300 XPS desktop.
  • And it seems that Garmin have given up updating the Express Release Notes post, as it was last updated for 5.7.0 - nothing for 5.7.1 or 5.8.
  • And it seems that Garmin have given up updating the Express Release Notes post, as it was last updated for 5.7.0 - nothing for 5.7.1 or 5.8.


    Better look again as posted above in forum is the release notes for 5.8.0.0
  • The same here with the latest GE release (5.8.0.0) on Win10 x64, have not found a time to start a thread about it myself yet. And I agree, this needs to be sorted as I do not wish to have my data shared - it's not clear exactly what happens now but I suspect foul play.

    (I remember witnessing the same also in either BaseCamp or Training Center - on both WinXP & Win10 systems. It may be related, may be not)

    @GarminSupport, can you advise to which config file / registry setting you seemingly do not have an access rights to?
  • Better look again as posted above in forum is the release notes for 5.8.0.0


    Perhaps they have just given up updating the last post date (which is still 09-06-2017, 11:35 AM) or the title.
  • Former Member
    0 Former Member over 7 years ago
    Version 5.8 data collecting setting will not allow you to click no.


    FWIW, it won't accept "Yes" either. The whole routine seems broken.

  • Still broken in the newest release, 5.9.0.0
  • Yup, remains broken in 5.9.0.0.

    Could Garmin Support acknowledge perhaps? And fix?
  • So not sure what's changed - neither my GE v5.9.0.0 nor PC had though - but I accidentally did manage to mark relevant option within Tools & Contents -> Your Device Data and it was accepted earlier this week.

    EDITED TO ADD: It looks like it's fixed in v6.0.0.0 now - do you guys concur?