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Garmin Express error elevated installer not found.

Former Member over 7 years ago

(I typed a lot more info than this but the website is returning a coding error and I reduced my message until it would post.)

I am on a PC using Windows 10. There is no Garmin software present on my computer at present because I uninstalled it trying to fix this issue. I have used the Microsoft fix tool and there is nothing left to remove.

I have had no joy at all, the error returns every attempt I make to install Garmin Express. (image included of the error)

I would really appreciate some help here I am trying to change my Fenix 3 setup for workouts and I cannot do it without Garmin express.

Thank you in advance.

Kris

0 Former Member over 7 years ago

I followed the linked post as it seemed the closest to the issue I am having. (tried to include link but wasn't able to) The post was called "Issue with installing Garmin Express after upgrading to Windows 10"ciq.forums.garmin.com/.../1228829.jpg

0 Krzemien over 7 years ago

Couple of things that spring to mind:

Did you also delete GARMIN folder under C:\ProgramData before re-installation took place?

Is there a GarminExpress log file created during installation in C:\Windows\Temp? If so, what does it say in there - look for error notifications?

Otherwise than that you will need to speak to Support I'm afraid.

0 Former Member over 7 years ago

Krzemien thank you for your reply, I checked for that folder and it was there, gone now. The error I cam receiving is that is cannot find the path to ElevatedInstallerInstaller.msi - C:\ProgramData\Package Cache\{6637E1C6-0A9D-48D4-B594-35610962F14F}v5.1.1.0\

And the address above is auto populated in the installer search box but doesn't exist. I really don't understand why I am suddenly having problems, even if I could just start fresh that would be great but at the moment I cannot do anything.

I also checked the temp folder but in there is many randomly named folders and I don't really know what I am looking for.

0 Former Member over 7 years ago

I think I have found the file you were talking about using the date edited, this was the only file in that folder in text format which had been edited this morning when I tried to install again.

I've just realised that in my early morning blindness Avira is my antivirus but I don't understand why this file exists if it has nothing to do with the problem. Could it been my antivirus is the issue?

0 Krzemien over 7 years ago

Have a look here:

https://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_install/i-got-this-error-message-the-feature-you-are/2e1dcdf7-7107-4891-a543-6f57b951cbb7

Guys suggested using Revo Uninstaller to get rid of any such remnants. Worth giving it a shot, I think!

0 Former Member over 7 years ago

Thank you Krzemien, something between what you said first and your last post fix/repaired the issue and I was able to install the Garmin software.