"garmin express does not support this device. please use garmin map updater.
please contact customer care for help."
I am trying to update the maps on my Garmin 276C from 2018.1 to 2018.2. Garmin Express has never worked with my 276C so I use Garmin Map Updater. The problem is Map Updater is only offering me 2018.1 which I already have. I tried calling customer care before but the recording said the wait time is "more than 30 minutes".
I last had a problem updating maps on my 276C two years ago. I do have the lifetime map update which I bought. Two years ago the Garmin tech told me that I wasn't able to update my maps because the new maps were not compatible with my device. He switched me to the head tech or boss tech or whatever he was. He told me the same thing. He said the lifetime map updates were only for the usable lifetime of my device, that being determined by them. He also said that they could not update my maps because the new maps were not compatible with the 276C. He said the best they could do for me was give me ten percent off the cost of a new GPS bought from them. They were not being truthful with me. Someone on a GPS forum (no longer available) showed me how to download the new map directly to my computer and then move the required map sections to my device, which is the way I always did it. The maps were perfectly compatible with my 276C and worked perfectly, same as ever, and I was able to make all the map updates from then until now. The only problem now is that MapUpdater is not showing 2018.2 and I forgot how I solved this problem two years ago. I am afraid that when I finally do get through to tech support they will try to tell me what they did two years ago.
Note that there are still many devotees of the original 276C and used units are going for close to the original price, if not more, on EBAy. It is so popular because of its great versatility and dependability. Garmin tried to trade off the rep of the 276C by introducing a "new and improved" 276CX recently, and I was very interested, but unfortunately it was a flop.
