So here I am trying to update my maps, again. I had this problem before but cant seem to remember how I fixed it.
Windows 7
Garmin 60CSX
lifetime subscription to navigator NT
when I try to get the page to see my unit, it wont. The boxes are grayed out, like windows wont allow me access to them:
https://my.garmin.com/maps/unlockMaps.htm?unitId=3459940758&serialNumber=118401732
the text of the page is below
Home » Maps » Unlock Maps
Go
Unlock Maps
If unlocking your maps to this computer for the first time:
Connect your GPS device to your computer's USB port and click the 'Find Devices' button below. When your device is detected, enter the serial number found on your GPS device and the 8-characters product key found on the back of the disc's case (for TOPO maps the product key can be found either on the manual or pasted inside the case on the left side). Then click the 'Unlock Map' button below.
If you have already unlocked your maps and would like to retrieve your existing unlock code(s):
Connect your GPS device to your computer's USB port and click the 'Find Devices' button below. When your device is detected, enter the serial number found on your GPS device and click the 'Retrieve Unlocks' button below.
Zumo Owners:
The maps on your device have already been unlocked before purchasing. Before you begin, please write down the serial number found underneath the battery of your GPS device. Connect your device to your computer's USB port and click the Find Devices button below. When your device is detected, enter the serial number of your GPS device and click the Retrieve Unlocks button below. Once retrieved your MapSource software that has been installed will be ready to use.
Device Information
Find Devices
