Mac/Windows Software

Garmin Express Windows Voice command does not work in France after update to CN EU 2017.30 NTU

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Voice command does not work in France after update to CN EU 2017.30 NTU

Former Member over 8 years ago

Bonjour. Avec cette mise à jour l'Europe NTU 2017,30, étant positionné en France, la commande vocale ne fonctionne pas pour la recherche de lieu, adresse, ville, intersection. Je reçois le message "Cette fonction ne sont pas disponibles pour la France en français":

[EDIT] Problem solved on 01/12.

0 xcomm over 8 years ago

Hello,

Same issue for me in France with the new 2017.30 Europe Map even I can use man or woman TTS french voice. (the error voice and message reported are of course in French)
Best regards.

0 SUSSAMB over 8 years ago

See this FAQ for help

https://support.garmin.com/faqSearch/en-GB/faq/content/cFc1ueuoRf7ofHjYbWfu9A

Given that you've just updated your map perhaps you didn't install the full map, since as you'll see from the FAQ you need to have the full EU map installed.

0 Former Member over 8 years ago

The recommendations in the FAQ do not change anything. I guess it comes from the fact that Europe NTU 2017.3 has been split by Garmin into 2 map files: Europe North and Europe South. The two files are installed on my DriveLuxe 50LMT.
Best regards

0 Former Member over 8 years ago

I guess it comes from the fact that Europe NTU 2017.3 has been split by Garmin into 2 card files.

Hi Monique,
I guess that you mean two map files.
:)

0 Former Member over 8 years ago

Yes, two map files.

0 Former Member over 8 years ago

See this FAQ for help

https://support.garmin.com/faqSearch/en-GB/faq/content/cFc1ueuoRf7ofHjYbWfu9A

Given that you've just updated your map perhaps you didn't install the full map, since as you'll see from the FAQ you need to have the full EU map installed.

Hello,
You do not seem to be aware that this problem concerns all users in france after full update (2017.30 : First time you deliver 2 files)
It is surprising. The problem comes from Garmin and not users

0 Former Member over 8 years ago

Please, read my post here : https://forums.garmin.com/showthread.php?367523-Issue-updateing-to-CN-EU-2017-30/page3

Garmin Expresss 5.1.0.0 is coming in France today. Recharging Europe NTU with it... It did not resolve the voice command problem in France.

0 Former Member over 8 years ago

Problem solved

The problem is solved for me. The solution was given to me by one of the users of my French forum (but not by Garmin). When applied, the voice command normally operates in French.
Thanks anyway. :rolleyes:

0 SUSSAMB over 8 years ago

Perhaps you can help other users here and reveal the fix?

0 Former Member over 8 years ago

solution

[EDIT 01/13] Finally, it is no longer necessary to apply this solution.