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ANT stick not being found with new Garmin Express update V 4.1.27.0

Former Member
Former Member
Garmin Express automatically installed a version update this morning and now the ANT stick is not being found. It just keeps searching for it. Have never had any problems before. Have shut down Garmin Express, restarted computer, tried different USB ports and have confirmed that PC is seeing ANT stick.
  • Garmin Express automatically installed a version update this morning and now the ANT stick is not being found. It just keeps searching for it. Have never had any problems before. Have shut down Garmin Express, restarted computer, tried different USB ports and have confirmed that PC is seeing ANT stick.


    same issue on two different computer... tried with two different gps...

    all computer used windows 10
  • Former Member
    0 Former Member over 8 years ago
    same issue on two different computer... tried with two different gps...

    all computer used windows 10


    Sounds like a glitch in the new version. I have also sent an email to Garmin support. Hopefully they get lots of notifications and fix it quickly. Very frustrating.
  • FWIW, I don't have that problem with Win 10 (not Anniversary version) and 4.1.27
  • I've been having a similar issue with my Forerunner 225 watch. I've had an email from the customer support and they advised me to reset my watch as per the instructions in the link below and then try to sync again which has worked.

    http://static.garmincdn.com/shared/uk/customer-care/Master_reset_instructions.pdf


    Hope this helps.
  • FWIW, I don't have that problem with Win 10 (not Anniversary version) and 4.1.27


    Nor me with Win10 Anniversary update & 4.1.27
  • I've been having a similar issue with my Forerunner 225 watch. I've had an email from the customer support and they advised me to reset my watch as per the instructions in the link below and then try to sync again which has worked.

    http://static.garmincdn.com/shared/uk/customer-care/Master_reset_instructions.pdf


    Hope this helps.


    tried without success...

    so now i have a gps who don't work... and need to wait them to get it working... pathetic.
  • Former Member
    0 Former Member over 8 years ago
    It's not the watch that won't sync. Garmin express won't find the ANT USB stick. It just keeps searching for it. Never had any problem and suddenly new software version and it won't see it.
  • Former Member
    0 Former Member over 8 years ago
    New usb ant stick and windows 10 laptop. Still recognised in Windows 8.

    I bought the usb dongle today to use with a Edge 500 and Zwift. When I plug the usb stick in I don't see anything change in Windows 10 device manager - with the latest download of Garmin Express.

    This is before trying to connect the Edge 500. Garmin Express just keeps searching.

    When I plug it into a Windows 8 laptop it is recognised in Device Manager.