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Exception in operation Exception in operation Garmin.Omt.Service.Operation.Map.Update

Former Member
Former Member
Hello,

I have a nuvi 55 LMT and I have problems with the last map updates, with Garmin Express.

I have the problem, even I change the computer (PC or Mac) or I try the computer update, only.

I have these messages in the logs :

2016-08-23 11:28:29.9193 | 5 | T | UpdateMapOperation_Map.EU.2017.10_3887603875 Reporting phase Building.
2016-08-23 11:28:29.9193 | 23 | I | Starting build for map CN Europe NTU 2017.10 Central Region v20,17 (D297422AG015)
2016-08-23 11:32:10.9649 | 23 | D | GetDeviceChanges
2016-08-23 11:32:10.9649 | 23 | D | Checking Volume: C:\
2016-08-23 11:32:10.9649 | 23 | D | Checking Volume: F:\
2016-08-23 11:32:10.9649 | 23 | D | Found mass storage device
2016-08-23 11:32:10.9649 | 23 | D | Checking Volume: D:\
2016-08-23 11:32:10.9729 | 23 | D | Checking Volume: E:\
2016-08-23 11:32:10.9729 | 23 | D | Ignoring USB device: \\?\wpdbusenumroot#umb#2&37c186b&1&storage#volume#_??_scsi#disk&ven_jmcr&prod_sd&rev_#000000##{6ac27878-a6fa-4155-ba85-f98f491d4f33}
2016-08-23 11:32:10.9919 | 23 | D | Device retrieval took 27 ms.
2016-08-23 11:32:10.9919 | 23 | D | GetDeviceChanges
2016-08-23 11:32:10.9919 | 23 | D | Checking Volume: C:\
2016-08-23 11:32:10.9919 | 23 | D | Checking Volume: F:\
2016-08-23 11:32:10.9919 | 23 | D | Found mass storage device
2016-08-23 11:32:10.9919 | 23 | D | Checking Volume: D:\
2016-08-23 11:32:10.9919 | 23 | D | Checking Volume: E:\
2016-08-23 11:32:11.0059 | 23 | D | Ignoring USB device: \\?\wpdbusenumroot#umb#2&37c186b&1&storage#volume#_??_scsi#disk&ven_jmcr&prod_sd&rev_#000000##{6ac27878-a6fa-4155-ba85-f98f491d4f33}
2016-08-23 11:32:11.0059 | 23 | D | Device retrieval took 23 ms.
2016-08-23 11:32:11.0059 | 5 | D | GetDeviceChanges
2016-08-23 11:32:11.0059 | 5 | D | Checking Volume: C:\
2016-08-23 11:32:11.0059 | 5 | D | Checking Volume: F:\
2016-08-23 11:32:11.0059 | 5 | D | Found mass storage device
2016-08-23 11:32:11.0189 | 5 | D | Checking Volume: D:\
2016-08-23 11:32:11.0189 | 5 | D | Checking Volume: E:\
2016-08-23 11:32:11.0189 | 5 | D | Ignoring USB device: \\?\wpdbusenumroot#umb#2&37c186b&1&storage#volume#_??_scsi#disk&ven_jmcr&prod_sd&rev_#000000##{6ac27878-a6fa-4155-ba85-f98f491d4f33}
2016-08-23 11:32:11.0349 | 5 | D | Device retrieval took 23 ms.
2016-08-23 11:32:11.0349 | 5 | I | Creating new get device details task for 3887603875
2016-08-23 11:32:11.0969 | 5 | I | No XML repair required
2016-08-23 11:32:11.2839 | 5 | I | HttpClientExtensions.PostAsJsonAsync - /MapUpdateService/ActivateMapUpdate: request & response in debug log.
2016-08-23 11:32:11.3880 | 5 | D | /MapUpdateService/ActivateMapUpdate(client: {"DefaultRequestHeaders":[],"BaseAddress":null,"Timeout":"00:01:40","MaxResponseContentBufferSize":2147483647}, requestUri: "omt.garmin.com/.../ActivateMapUpdate", value: {"$id":"1","ClientInfo":{"$id":"2","ClientType":"express","LocaleCode":"fr_FR","OperatingSystemType":"Windows","OperatingSystemVersion":"601 Service Pack 1"},"FullUnitInfo":{"$id":"3","UnitId":3887603875,"SerialNumber":null,"FirstFix":782481082,"SoftwarePartNumber":"006-B1697-00","SoftwareVersion":"540","SupportedContentTypes":["GPSData","LastKnownPosition","BaseMaps","PreProgrammedMaps","SupplementalMaps","NMaps","cityXplorer","TimeZoneMaps","UnicodeMaps","PreProgrammedLaneAssistTemplatePortrait","InstaSearch","TTS3Voices","Voices","VCTVoices","EcoRoute","Loc8","FTLImageVersion","Vehicle","POIFeedback","StarRatings","BatteryLog","ErrorShutdownReports","GTMData","CountryStateSearch","MD2","CustomPOI","Safety_Cameras_PROM_Provider_1","Scenic_Routes_Provider_1"],"CurrentPartNumbers":["006-F0057-01","006-D2974-20","006-D1074-00","006-D2924-18","006-D3563-17","006-D0397-00","006-D0400-00","006-D0401-00","006-D0399-00","006-D0402-00","006-D0405-00","006-D0404-00","006-D0408-00","006-D0406-00","006-D0407-00","006-D0403-00","006-D0585-00","006-D0582-00","006-D0584-00","006-D0398-00","006-D0409-00","006-D0588-00","006-D0583-00","006-D0580-00","006-D0863-00","006-D0865-00","006-D0581-00","006-D0587-00","006-D0633-00","006-D0632-00","006-D0635-00","006-D0586-00","006-D0631-00","006-D0636-00","006-D0634-00","006-D0637-00","006-D0860-00","006-D0870-00","006-D0864-00","006-D0861-00","006-D0862-00","006-D0872-00","006-D0866-00","006-D0867-00","006-D0869-00","006-D0871-00","006-D2041-00","006-D2042-00","006-D2024-00","006-D2023-00","006-D4446-00","006-D4452-00","006-D4449-00","006-D2028-00","006-D2025-00","006-D4447-00","006-D4448-00","006-D2029-00","006-D4966-00","006-D4453-00","006-D2027-00","006-D4479-00","006-D4457-00","006-D2031-00","006-B1697-00","006-B2112-00","006-B2382-00","006-B1547-00","006-B1546-00","006-D1545-00","006-D0697-00","006-D0698-00","006-D0699-00","006-D0700-00","006-D0759-00","006-D0760-00","006-D0913-00","006-D1297-00","006-D2072-00","006-D2525-00","006-D0578-00","006-D0578-01","006-D0578-02","006-D0578-03","006-D0578-46","006-D0578-47","006-D0578-48","006-D0578-E0","006-D0578-XX","006-D4511-01","006-D4511-02","006-D4511-03","006-D4511-04","006-D4511-05","006-D4511-06","006-D4511-07","006-D4511-08","006-D3454-00","006-D4668-00","006-H0171-00","006-D4669-00","006-D1660-00","006-D1659-00","006-D2585-00","006-D2526-00","006-D1122-03","006-D3577-17","006-D3591-07"]},"UpdateInfo":{"$id":"4","ProductKey":"ATZ3LAM2","IsReinstall":false,"PartNumber":"CNE-UN0K-23","UpdateType":1,"MajorVersion":2017,"MinorVersion":10,"ProductGroup":"EU","DisplayName":"nüMaps LifetimeTm Europe - EU","EulaUrl":"download.garmin.com/.../EULA_FRA.txt","CanAutoStartDownload":false,"ReleaseNotes":null},"PartNumbersToInstall":["006-D2924-20","006-D3563-19","006-D3577-19","006-D2974-22"]})
2016-08-23 11:32:11.4870 | 5 | I | UpdateMapOperation_Map.EU.2017.10_3887603875 setting phase to Activating.
2016-08-23 11:32:11.4870 | 5 | T | UpdateMapOperation_Map.EU.2017.10_3887603875 Reporting phase Activating.
2016-08-23 11:32:13.4701 | 11 | D | Setting sleep prevention mode to OFF.
2016-08-23 11:32:14.4351 | 23 | D | Basic Analytic [Result: Failure] [Client: CoreService] [Version: 4.2.0.361] [Unit Id: 3887603875]
2016-08-23 11:32:14.4361 | 23 | D | Basic Analytic [Error Name: System.Net.Http.HttpRequestException] [Error Message: Response status code does not indicate success: 500 (Internal Server Error).]
2016-08-23 11:32:14.3211 | 11 | W | Exception in operation Garmin.Omt.Service.Operation.Map.UpdateMapOperation.
System.Net.Http.HttpRequestException: Response status code does not indicate success: 500 (Internal Server Error).

à System.ServiceModel.Dispatcher.TaskMethodInvoker.InvokeEnd(Object instance, Object[]& outputs, IAsyncResult result)
à System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeEnd(MessageRpc& rpc)

Normally, I have nüMaps LifetimeTm Europe update, but it seems to have problem to activate the new map ... (Internal Server Error ?)

I reset the software (5.40) of the gps : same problem ...

I upgrade Express (4.1.25.0) : same problem ...

I try map update, on SD card, only : same problem ...

I think the problem depends of my gps datas on garmin database.

Is anybody knows this problem ?

Thanks.