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Garmin Express 4.1.25.0 Not Connecting to Device

Former Member
Former Member
My GE can't find my VSHR. When I first plugged in the device, my computer immediately recognized the device. But as soon as I opened GE, the new version downloaded.

Now GE can't find my VSHR and I am getting 2 windows errors for the device itself:

1. E:\
The directory name is invalid
2. You need to format the disk in drive E: before you can use it.

Drive E is the VSHR and this computer has never had any issues recognizing the format before this latest GE update.

In addition, I can't sync my VSHR to my phone app as the VSHR is waiting for a software download (every time there is one, I need to use GE and get the new software before it will sync to my phone).

Any suggestions?

Thanks.