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Can't download voices or vehicles to Nuvi

Former Member over 8 years ago

Garmin Express 4.1.25.0
Nuvi 2597, software version 5.2
Windows 10 Pro, 64-bit

I have the same behavior on both home and work computer. I was able to update maps.

When I try and download a vehicle, voice, or bundle from the store , it fails. I have tried running in Administrator mode as well as run the compatibility troubleshooter. I have a GB of space and an empty 4GB SD card. The vehicle directory is there with 8 existing vehicles and I can change between them on the Nuvi.

Please advise.

0 EXPRESSCUSTOMERCARE over 8 years ago

Bodhammer

I'm sorry about the trouble downloading vehicles and voices. We do have a case ticket open for this issue and are currently investigating it. I will add this thread to the case so that we can reply back once we have a resolution.

Jason