This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Express update

Former Member over 8 years ago

after installing the latest update for express, i connected my nuvi1490t halfway through the map update it crashed. I when back to my pc desktop and the express icon had gone, after garmin advice i uninstalled all folders and registry edits connected with garmin, reinstalled express but when installing i always get the message "garmin express is already installed" but it is not and there are no folders relating to garmin on my computer, garmin advice have said its my computer at fault, but it was working fine before the update, has anyone else had this problem ? thanks nuvi.

0 SUSSAMB over 8 years ago

Try using the Microsoft FixIt Utility to ensure Garmin Express is completely uninstalled. This software is third-party and not created by Garmin. The software is licensed and created by Microsoft.

1.Go to the web page: http://support.microsoft.com/mats/program_install_and_uninstall/
2.Click the Run now button
3.Click Run in Internet Explorer or download then open MicrosoftFixit.ProgramInstallUninstall.RNP.Run.exe1
4.Click Accept in the license agreement
5.Follow the provided instructions to select and uninstall the particular application

When uninstalling Garmin Express select:
•Garmin Express
•Garmin Express Tray
•Elevated Installer
•Garmin Update Services (skip if not present)
•ANT Drivers Installer x64

This program will need to be run again for each item on the list to be uninstalled.

Then install Garmin Express directly from http://download.garmin.com/omt/express/B/GarminExpressInstaller.exe

0 hotdogpartysausage over 8 years ago

"Download Failed"

Hi, I'm trying to update Express from 4.1.22.0 to 4.1.24.0 under Windows 7 and I keep getting the message "Download Failed" Try Again about 40% though the download.

Does anyone have a solution for this? Cheers

0 SUSSAMB over 8 years ago

See the advice above to ensure earlier versions are completely uninstalled then use the link to reinstall.

0 Former Member over 8 years ago

tried all that

Try using the Microsoft FixIt Utility to ensure Garmin Express is completely uninstalled. This software is third-party and not created by Garmin. The software is licensed and created by Microsoft.

1.Go to the web page: http://support.microsoft.com/mats/program_install_and_uninstall/
2.Click the Run now button
3.Click Run in Internet Explorer or download then open MicrosoftFixit.ProgramInstallUninstall.RNP.Run.exe1
4.Click Accept in the license agreement
5.Follow the provided instructions to select and uninstall the particular application

When uninstalling Garmin Express select:
•Garmin Express
•Garmin Express Tray
•Elevated Installer
•Garmin Update Services (skip if not present)
•ANT Drivers Installer x64

This program will need to be run again for each item on the list to be uninstalled.

Then install Garmin Express directly from http://download.garmin.com/omt/express/B/GarminExpressInstaller.exe

thanks, tried all these suggestions and more, this has stumped myself and garmin technical, even emailed the express logs file to garmin, looks like a tom tom from now.