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unnable to add device in express

Former Member over 8 years ago

I installed garmin express on my computer (windows 7 all up to date) and it finds my device just fine (310XT and im using ant), however it says "Were unable to add this device because our servers are unavailable at this time" and I can't go any further.

I've tried at least a dozen different times over the last couple days, so I doubt its a server issue. I've searched the web and this forum but havent found any solutions.

This is incredibly frustrating, does anyone have any suggestions on what to do? Thanks

0 SUSSAMB over 8 years ago

Try the steps in this FAQ

http://support.garmin.com/support/searchSupport/simpleCase.htm?caseId={dd8e8b20-ef1e-11e2-7dd9-000000000000}&kbName=garmin

0 Former Member over 8 years ago

*sigh* that was probably somewhere that should have been easy to find too :o:o:o

Im traveling and had changed the clock on my comp without changing the time zone. Putting in the correct timezone fixed the issue

thank you very much. I apologize for this thread.

0 SUSSAMB over 8 years ago

Glad to help. I'll now close this thread.