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Garmin Express offering software update on 225 but won't install it

Former Member over 8 years ago

Forerunner 225 on v2.90 per Express
Express is on 4.1.23.0

I have the same problem as Retimus in this thread. Connect shows 20 updates in the blue circle of the tray: languages I don't need, Time Zone Map v18.00, and GPS Chipset Type M426 (Fitness Region File). I get to Connect via Express, click "send now", Express opens and syncs, then reports that I'm up to date.

I can sync workouts and activities, though I did have a workout lose a step and its title when I sent it to my 225 from Connect on my phone.

I tried to update these with WebUpdater and installed the languages but the other two files weren't available; updater gave every indication I was up to date. I then used Express to get to Connect which still shows 20 updates. They come back every time I connect despite dismissing them, and I get a notification on my phone when I connect the 225 to the Connect mobile app.

0 geemaan over 8 years ago

Yes, it's been like this since several weeks. Connect on web says there are updates, the Time Zone 18 and GPS Chipset and I cannot apply them. Even Garmin Connect on my phone spams me with a generic "there's a sw update for your device" How do we flash them manually? I have the update files...

*LE*

I just deleted all the Garmin data folders from my computer (\ProgramData\Gramin, \user\<user>\AppData\Roaming\Garmin) and from registry (HKCU\Software\Garmin) and added the watch back to Garmin Express. I don't have the update messages any more. They'll be back another day, most probably.

0 geemaan over 8 years ago

Aaand they're back...

0 Former Member over 8 years ago

I submitted a ticket when no one from Garmin responded to this thread; they said to update Express (it had updated the day before they emailed me back) and if that didn't do it, to remove the watch from Express and then add it again.

It fixed the Express problem, but I still get the phone notification for Connect mobile. I haven't tried removing my Forerunner from the phone yet.

You'll have to reset all your device settings after you do this, but it didn't lose any of my data. Hope that fix works for you guys.

e: It was necessary to remove Forerunner from app and re-pair to stop the update notification. If you're on Android, you have to press and hold on the device in the app list.