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Schedule Transfer Failed on 910XT

Hi,

I'm getting Schedule Transfer Failed on GE, I'm trying to sync my plan to my device, but this error keeps showing up.

I've removed GE from my laptop, made on fresh install and the error keeps showing.

I've Windows 10 and all last GE software and 910XT firmware too.

When one cloud use classic view on GC with was possible to sync plan, but now it's not available anymore, can someone give me on alternative to sync my plans to my device?

0 EXPRESSCUSTOMERCARE over 9 years ago

MARKELHAS

I am sorry you are having trouble sending Workouts to your Forerunner 910XT. Unfortunately, the Classic view of Garmin Connect is no longer available. However, the Modern view should be able to send workouts just like the Classic did. So to fix your issue, we really need more information. Please answer the following:

What is the exact wording of the error message?
Are you still able to upload data from the Forerunner 910XT to Garmin Connect?
When was the last time you cleared the "History" from the Forerunner 910XT?
If you have access to another computer, are you able to download Workouts from it?

When we know more about your situation, we can better assist you.

You may get this particular issue correct faster via phone. With a phone call, wecan determine the cause of the issue and begin troubleshooting immediately instead of waiting between replies that comes with forums and emails. Please feel free to call ">Product Support">Product Support for a faster resolution.

Dave

0 MARKELHAS over 9 years ago

Schedule Transfer Failed on 910XT

Hi,

What is the exact wording of the error message?
-->Schedule Transfer Failed

Are you still able to upload data from the Forerunner 910XT to Garmin Connect?
--> Yes, only scheduling plan doesn't work.

When was the last time you cleared the "History" from the Forerunner 910XT?
--> Yesterday, when trying to solve the problem.

If you have access to another computer, are you able to download Workouts from it?
--> Yes, the problem are when scheduling one plan from GC.

0 EXPRESSCUSTOMERCARE over 9 years ago

MARKELHAS

Are you able to send other plans from the schedule to your Forerunner 910XT? Do they send with no errors? If so, then the problem is with this one plan. If you have not tried other plans, please do so.

Either way, it will require more in-depth troubleshooting and it would be best to handle it over the phone with Product Support.

Lisa