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Garmin Forerunner 310XT - Synchronizing issue

Former Member over 9 years ago

Hello,
I try to synchronize my data from 310xt (soft. v4.5) to Garmin Connect account using Garming Express (v4.1.18.0). I've got the response from GE: You're up to date! But the activity not showing up on Garmin Connect account.
On 310xt screen (after click SYNC button on GE) i see "Data Transfer". But on Garmin Connect account which is connected with Garmin Express, activity from yesterday will not showing up... :(

*)Trying to connect USB ANT+ Stick on different USB ports.
*)Trying to clean sync folder: %programdata%\garmin\coreservice\devices

Any ideas to the activity showed on the Garmin Connect account?

0 EXPRESSCUSTOMERCARE over 9 years ago

DavidTurc

I am sorry that you are having trouble. There was a server issue yesterday that may have caused this problem. I saw the uploads to your account but they weren't displaying so I reuploaded them for you and I do see them on your account now. Let me know if these are not the correct activities.

Jason

0 Former Member over 9 years ago

DavidTurc

I am sorry that you are having trouble. There was a server issue yesterday that may have caused this problem. I saw the uploads to your account but they weren't displaying so I reuploaded them for you and I do see them on your account now. Let me know if these are not the correct activities.

Jason

Thanks Jason! Now everything it's okay. I see my activity.
Thanks a lot! :)

0 Former Member over 6 years ago in reply to EXPRESSCUSTOMERCARE

I have a problem to install the latest version in my Forerunner 310XT. Every time I have tried, in last moment the process failed.