Hi
I have just purchased nuMaps Lifetime Europe (Via Garmin Express) and no matter what internet browser I use I cannot get the software to download.
With Google Chrome I get the following message:
"Chrome No Longer Supports this Plugin. The page you are trying to access no longer works with this web browser. To help, Garmin has created a secure shortcut to open the Internet Explorer web browser on your computer and take you safely to the Garmin.com page you need."
I have tried both the short cut and pasting the link but I then get following message in IE11:
"We're sorry. Your web browser, Internet Explorer v11.0 (trident v7.0) 32bit on Microsoft Windows 10 64bit, is not configured to support map downloads. We can help you adjust your browser security settings to add my.garmin.com as a trusted site. This will allow you to download your map. Instructions for Adding a Trusted Site"
I have followed all the instructions to add Garmin as a trusted website, reset all browser settings and cleared all temp files but nothing works.
I've also tried the Garmin map Updater. It recognises my device and then says that a map update is available for my device. I then have two choices. (1) get Garmin Express...already done this and paid for the product or (2) or go pay for the map update
Any advice is greatly appreciated as this is driving me mad!!
Many thanks
Sean