This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Can't rename my Forerunner 10

Former Member over 9 years ago

The name in Garmin Connect is "Garmin Forerunner 10 (2)", I want to rename it to "Garmin Forerunner 10".

It says I already have a device by that name and to choose another. Nowhere on the PC app or the web site, do I see another device by that name. How can I delete this phantom device?

0 EXPRESSCUSTOMERCARE over 9 years ago

JamesL70

I am sorry you can't rename your Forerunner 10 in Garmin Connect and I am happy to help you. I looked at your account and it seems another Forerunner 10 was registered before this one and was removed. This device was still in your Connect account marked as "retired". I have removed the device and I renamed your current device correctly for you. Please log in and make sure everything on the Connect account is accurate. Let us know if you still need help.

Sorry for the inconvenience this has caused.

Dave