Garmin Express: Receiving a User Settings Trander error

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Hi there,

I have done everything.

Can the Garmin Help desk help me out?

REGARDS


PAUL

I receive a User settings (Transfer error)

Gooday from Australia,

Thanks for your advice.

I have a problem. I completed as swim session this afternoon and I tried to sync my Garmin Swim to Garmin Connect and it could not upload the training data onto my Garmin Connect account.

I uninstalled Garmin Connect and re-installed the latest version.

I receive the following error:

user Settings (Transfer Error).

Can you please look into it?

REGARDS


PAUL

Garmin Express won't upload swim data onto Garmin Connect

REXBLITZ230

According to your account the SWIM synced today and there are no items in the Sync que waiting to be transferred. If you continue to have troubles please see the FAQ:

What can I try when my ANT Fitness device will not sync with Garmin Express?https://support.garmin.com/support/searchSupport/case.faces?caseId={600f3dd0-3e6a-11dd-d7af-000000000000}

Curt

Good morning Curt,

Hi

I have a serious problem. I completed a swim session after work; switched on my Notebook and tried to upload my Swim data onto Garmin connect. Garmin Express could not sync the recent training information onto Garmin Connect.

I uninstalled Garmin Express and re-installed it. The ANT device was able to pair my Garmin Swim watch with Garmin Express and Garmin Connect. This was not a problem.

HOWEVER, Garmin Express gives me the following message: "THERE WAS AN ERROR SYNCING WITH GARMIN CONNECT".

I click onto Garmin Connect and Tuesday's training data was not uploaded onto Garmin Connect.

I have returned to Square one.

What should I do?

I have sent an email to Garmin Customer support this evening to allow you to contact me privately.

REGARDS


PAUL

rexblitz230

I am sorry that you are still having trouble. If the steps in the FAQ didn't help, I think contacting support was the best move. I do see that your activity from 2/8/2016 did upload so maybe you already fixed it.

Jason

Garmin Express Receiving a User Settings Transfer error

rexblitz230

I am sorry that you are still having trouble. If the steps in the FAQ didn't help, I think contacting support was the best move. I do see that your activity from 2/8/2016 did upload so maybe you already fixed it.

Jason

Good morning Jason,

Hi

Thanks for the reply.

My training activity on the 9th of February 2016 did not upload onto Garmin Connect through Garmin Express.

I emailed support and they have not responded.

Can support look into this matter.

PAUL