Latest Maps on My NUVI

Have you got my log file?

Thanks again for your help.

Can you confirm you have my log file from this morning?

Is there anything I can now do?

muffinn3

Logs for that code have not been received. Are you copy/pasting the code? It is all alpha characters, no numbers. Did Express give a green check mark and the word Submit when it completed?

Lisa

Log File

Thanks again for your response.

Just tried Submit again and it briefly flashed Submit failed. I suspect it's too large for your system (?)

Log file is here in my dropbox account - please confirm receipt

https://www.dropbox.com/s/trjkpcj3iu8ua9o/ExpressLogs_%5B2016-02-01_07-24-14_608%5D.zip?dl=0

muffinn3

I am sorry for the troubles. There were some issues reported this morning that effected the Europe update over the weekend. This was reported as fix around 8:00am CST US & Canada time.

| Download failed for [MyDownloader] URL: http://gdn.downloadg.garmin.com/rmu/eunt/2016_20/D9ECA36D-5612-4DDA-AFF5-67C5068849DB/Additions/006-D3174-00/Rev_0C/D3174000C.db?garmindlm=1454395847_09148cb07131615081140b61caa70f1e.
System.Net.WebException: The remote server returned an error: (404) Not Found.

I suggest you restart your computer or quit the Garmin Tray icon in the System Tray before using Garmin Express again. Garmin Express is dependent on the Garmin Device Interaction Service which should be restarted in this case.

Let us know if you continue to have troubles or contact Product Support by phone.

Curt