I can't execute Garmin Express in Windows 10

MARTIN_LAW

I am sorry for the troubles. Please try the suggestion in the FAQ below. If this doesn't work you can try installing the latest version without uninstalling but I suggest you contact Product Support by phone.

Why does Garmin Express for Windows fail to launch when I run it?
https://support.garmin.com/support/searchSupport/case.faces?caseId={53344c20-5291-11e5-7876-000000000000}

Curt

Thanks forma your answer, but the link doesnt work.....

I have phone to the support in Spain, but the solución that they gave me didnt work.

They told me uninstall garmin express from control panel (but I cant) and delete the entries of garmin express with regedit. (I did it, reboot the computer, and I try again, but nothing happened)

Hi again.....

perhaps someone could help me with the new situation.....


1- I uninstalled Garmin Express from my computer using "Revo Uninstaller", and I cleaned all the Windows register and delete all the Garmin files from my computer.

2- Now, I don't have Garmin Express in my installed programs in Windows 10.

3- After that, I downloaded the Garmin Express from http://software.garmin.com/es-ES/express.html

4- I executed the installer of Garmin Express, but nothing happened... (No error messages, notthing appears,.....)

5- Checking in Windows, I have this log of the error:





[PHP][0968:1288][2016-01-12T13:25:14]i001: Burn v3.9.1208.0, Windows v10.0 (Build 10586: Service Pack 0), path: C:\Users\Pipo X7\Downloads\GarminExpressInstaller.exe, cmdline: ''
[0968:1288][2016-01-12T13:25:14]i000: Initializing string variable 'InstallFolder' to value '[ProgramFilesFolder]'
[0968:1288][2016-01-12T13:25:14]i000: Initializing string variable 'VersionInfo' to value '4.1.12.0'
[0968:1288][2016-01-12T13:25:14]i000: Initializing string variable 'LaunchTarget' to value '[InstallFolder]\Garmin\Express\Express.exe'
[0968:1288][2016-01-12T13:25:14]i000: Initializing numeric variable 'DeleteFiles' to value '1'
[0968:1288][2016-01-12T13:25:14]i000: Initializing numeric variable 'CreateDesktopShortcut' to value '1'
[0968:1288][2016-01-12T13:25:14]i000: Initializing numeric variable 'LaunchTray' to value '1'
[0968:1288][2016-01-12T13:25:14]i000: Initializing numeric variable 'IsNightly' to value '0'
[0968:1288][2016-01-12T13:25:14]i000: Initializing numeric variable 'AutomaticStartup' to value '1'
[0968:1288][2016-01-12T13:25:15]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\PIPOX7~1\AppData\Local\Temp\Garmin_Express_20160112132515.log'
[0968:1288][2016-01-12T13:25:15]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Pipo X7\Downloads\GarminExpressInstaller.exe'
[0968:1288][2016-01-12T13:25:15]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\Pipo X7\Downloads\'
[0968:1288][2016-01-12T13:25:15]i000: Setting string variable 'WixBundleName' to value 'Garmin Express'
[0968:1288][2016-01-12T13:25:15]i000: Loading managed bootstrapper application.
[0968:1288][2016-01-12T13:25:15]e000: Error 0x80131902: Failed to create the managed bootstrapper application.
[0968:1288][2016-01-12T13:25:15]e000: Error 0x80131902: Failed to create UX.
[0968:1288][2016-01-12T13:25:15]e000: Error 0x80131902: Failed to load UX.
[0968:1288][2016-01-12T13:25:15]e000: Error 0x80131902: Failed while running
[0968:1288][2016-01-12T13:25:15]i410: Variable: AutomaticStartup = 1
[0968:1288][2016-01-12T13:25:15]i410: Variable: CreateDesktopShortcut = 1
[0968:1288][2016-01-12T13:25:15]i410: Variable: DeleteFiles = 1
[0968:1288][2016-01-12T13:25:15]i410: Variable: InstallFolder = C:\Program Files\
[0968:1288][2016-01-12T13:25:15]i410: Variable: IsNightly = 0
[0968:1288][2016-01-12T13:25:15]i410: Variable: LaunchTarget = C:\Program Files\\Garmin\Express\Express.exe
[0968:1288][2016-01-12T13:25:15]i410: Variable: LaunchTray = 1
[0968:1288][2016-01-12T13:25:15]i410: Variable: ProgramFilesFolder = C:\Program Files\
[0968:1288][2016-01-12T13:25:15]i410: Variable: VersionInfo = 4.1.12.0
[0968:1288][2016-01-12T13:25:15]i410: Variable: WixBundleAction = 4
[0968:1288][2016-01-12T13:25:15]i410: Variable: WixBundleElevated = 0
[0968:1288][2016-01-12T13:25:15]i410: Variable: WixBundleLog = C:\Users\PIPOX7~1\AppData\Local\Temp\Garmin_Express_20160112132515.log
[0968:1288][2016-01-12T13:25:15]i410: Variable: WixBundleManufacturer = Garmin Ltd or its subsidiaries
[0968:1288][2016-01-12T13:25:15]i410: Variable: WixBundleName = Garmin Express
[0968:1288][2016-01-12T13:25:15]i410: Variable: WixBundleOriginalSource = C:\Users\Pipo X7\Downloads\GarminExpressInstaller.exe
[0968:1288][2016-01-12T13:25:15]i410: Variable: WixBundleOriginalSourceFolder = C:\Users\Pipo X7\Downloads\
[0968:1288][2016-01-12T13:25:15]i410: Variable: WixBundleProviderKey = {a5fbfb2e-b61d-462d-bca3-72a0e7ff7294}
[0968:1288][2016-01-12T13:25:15]i410: Variable: WixBundleTag =
[0968:1288][2016-01-12T13:25:15]i410: Variable: WixBundleVersion = 4.1.12.0
[0968:1288][2016-01-12T13:25:15]e000: Error 0x80131902: Failed to run per-user mode.
[0968:1288][2016-01-12T13:25:15]i007: Exit code: 0x80131902, restarting: No
[/PHP]


I investigate about this, and I though that it was because the .NET framework Windows features was not activated, but it was activated.....


Someone have any idea about how can I solve this?


Thanks in advance!

MARTIN_LAW

I am sorry that you are having trouble installing Garmin Express. This does appear to be a .NET issue based on what I am seeing in various forums. I have seen in some of the Microsoft support forums where temporarily disabling .NET 3.5 in Programs and Features=>Turn Windows Features on or off resolved the problem. Other forums said that they disabled, restarted and then re-enabled prior to installing applications to resolve the issue. If you would like to try these solutions, please do so at your own risk since .NET is not Garmin software.


Jason

hi Jason, I will try this tomorrow (I tried it this morning, but it didn't work, but later I realized that my computer has installed .NET 3.5 and .NET 4.6 ........

Tomorrow I will try to uninstall one of them and try it again....

Thanks