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Problem Connecting to Garmin Servers

Former Member
Former Member
Hello, I have a new Garmin Forerunner 10 and have completed my first run using the device. When I go to add the device to Garmin Express it won't let me login as I get the following error: 'There was a problem connecting to the Garmin servers. We're unable to sign you in because our servers are unavailable at this time'. Are you able to assist? I run Windows 10. Thank you, Cara.
  • Cara.mcphee

    I am sorry for the troubles adding your device to Garmin Express. Please see the information in the FAQ article below.

    What should I do if I receive a server error while using Garmin Express?https://support.garmin.com/support/searchSupport/case.faces?caseId={dd8e8b20-ef1e-11e2-7dd9-000000000000}

    If you continue to have troubles please contact Product Support by phone.

    Curt