This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Dezl 760 LMT-D restarting every few seconds after the new update

Former Member over 9 years ago

I have a Dezl 770 LMT-D, for trucks. Last evening i recived a message on the device about a new update. I was very excited about it and i`ve installed it as soon as possible. And today, surprise! I input a new route, and in less than 10 seconds restarts COMPLETELY! Sometimes it does it every 1-2 seconds and sometimes every few minutes. I hope i am not the only one and please try to fix it. The sat-nav is 1 month old and i take good care of it. So i am pretty sure the problem is not from me.

Model: dezl 770
Hardware version: V8 SA3 128MB INL MFi
Unit ID: 3907399979
Software version: 4.30
Audio version: 2.10
Voice command: 2.20
Text version: 1.50
GPS Firmware: 3.05.18
Bluetooth firmware: 3.0.11 P32
TSC Version: 2.170.011
FMI: 3.1
HOS_FMI: 2.2

I hope some of this data helps if there is a problem with my particular model, but i doubt it.
Please help me developers! I`m struggeling hard not to give up on Garmin!

0 EXPRESSCUSTOMERCARE over 9 years ago

AlexB1988

I am sorry for the troubles. I understand that this behavior occurred shortly after an update by Garmin Express but this is more of an issue related to the device hardware itself. Please contact Garmin Product Support by phone so the issue can be investigated by an Automotive PND Specialist. Currently there is not a way to correct this via Garmin Express.

Again I am sorry for the troubles.

Curt