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New course not compatible on my vivoactive

Former Member over 9 years ago

Hello,

I just started to play with my new vivoactive. I created a simple 1 mile course and tried using Express to push it to my watch. When I do so I get an error saying the course (name) is not compatible.

I created it from Garmin Connect and used Express for PC. Hopefully this is a simple one.

Thank you.

Bryan

0 EXPRESSCUSTOMERCARE over 9 years ago

bez825

I am sorry for the confusion but the Vivoactive does not support Courses. The Connect team is aware that customers are able to send them to the Vivoactive and the confusion it can cause. That should be corrected in a future version of Connect. The product web page for any device has a Specs tab which lists its features. This is the best place to find out what a device supports.

Vivoactive:
https://buy.garmin.com/en-US/US/into-sports/health-fitness/vivoactive-/prod150767.html

Again I am sorry for the troubles.
Curt