Fenix 3 incompatibe with Basecamp!!!

Former Member over 9 years ago

I have had my Fenix 3 freeze solid to the poiit Garmin agreed to an RMA simply by transferring tracks, courses and way[points from BAsecamp (4.5) to the watch.

Its now confirmed as per email from Level 2 support at Garmin - FUMING!!!!:mad:

HI Bernhard

You recently contacted Garmin Australasia regarding your Garmin Fenix 3 watch and sending files utilizing Garmin Basecamp application.
It is unfortunate to say that Garmin Basecamp application is not compatible with Garmin Fenix 3 at this stage. No routes ,way-points or tracks can be successfully transferred to Fenix 3.
Apology for the inconvenience.

Regards
Semir Korjenic
Tier 2 Technical Specialist
p 1800 235 822 e [email][email protected][/email] | w www.garmin.com.au

30 Clay Place | Eastern Creek | NSW | 2766

0 Former Member over 9 years ago

Epix also not comaptible ???

I had the same issues with the EPIX, but Garmin have not confirmed incompatibility yet.

Would be a huge disappointment as Garmin Connect simply does not meet the needs when you have bought additional maps and contour lines.

0 SUSSAMB over 9 years ago

Post moved to Basecamp forum

0 jbadilla over 9 years ago

latest Basecamp update mentions fixes to data sent to fenix 3, so I think it doesn't make sense fenix 3 is not compatible:

https://forums.garmin.com/showthread.php?323328-BaseCamp-4-5-2-Is-Now-Available

0 pprimoz over 9 years ago

6697

Fenix 3 (fw 4.70) is fully compatible with new BaseCamp v4.5.2, but it was also compatible with BaseCamp 4.5.1 in previous versions of F3 firmware (4.40, 4.52, 4.60, 4.62 and 4.64)!
I transferred tracks, courses and waypoints and edited/deleted waypoints (elevation) many times without any problems!

0 Former Member over 9 years ago

Fenix 3 (fw 4.70) is fully compatible with new BaseCamp v4.5.2, but it was also compatible with BaseCamp 4.5.1 in previous versions of F3 firmware (4.40, 4.52, 4.60, 4.62 and 4.64)!
I transferred, deleted and edited tracks, courses and waypoints (elevation) many times without any problems!

You can delete waypoints from a Fenix3 using BaseCamp, but NOT courses or activities, the option isn't there: