Hello all. This is my first Forum post. Unfortunately I have a problem trying to get Birdseye in Basecamp to accept my Username (email address) & password. I can login successfully into both MyGarmin account & this Forum outside of Basecamp with the same details but it just won't work in the Basecamp Birdseye window. Also I can successfully login to MyGarmin account from the drop down Sign-In menu in Basecamp. I am actually trying to download my first Birdseye Select map area. I have 1500 km2 available & my etrex 20 is acknowledged, but I cannot progress to the next stage, i.e download. Invalid username and/or password is displayed. Is a call to Garmin Support my only course of action ? Any help/advice will be appreciated.
Issue Resolved - Discovered a previous "Username" from registering a Nuvi 2 years ago. Using this original username (in place of my current e-mail) worked perfectly for Select download. The issue was mine all along:rolleyes: