BaseCamp and Zumo first impressions not promising

Former Member
Former Member
Just getting to grips with my new Zumo350 and BaseCamp.

The Zumo seems to be a reasonable sat nav but the screen is a bit cluttered with stuff that gets in the way of the map. In my preferred 2d display mode the auto zoom on approach to junctions is so weak that I'm not even sure it has this functionality. In 3d view it's better. Lane guidance is similarly poor. Overall, not as good as the 6 year old TomTom I have in my car but the Zumo seems to be well made, is right for a motorbike and I'm sure will do what it says on the tin.

Then there's BaseCamp. What a piece of junk. Looks like a lot of very promising features but it simply does not do the fundamental function of simply planning a desired route. To start with it does not do drag and drop of the route! Come on chaps, this is 2015 you know.

I tried to create a route from A to B and then add C, D and E. How in the name of all things holy do I do that? After hours of fiddling about I managed it. Once. But forgot how I eventually did it so gave up.

Not to be that easily defeated I tried planning the route A to E and then tried adding B, C and D. Well, inserting a point just screws up the whole affair. Where in the list of waypoints it inserts a new point is somewhere between random and obscure. Moving points up and down the list causes hilarious results. I planned this journey with its start, finish with three waypoints intended to ensure I was routed along roads I wanted. In reality the journey is 9 miles. BaseCamp turned it into an epic 37 mile trip! Great route for a bimble about on a Saturday afternoon but as a tool to get me from A to E pretty useless.

I've spent hours changing route preferences to try and figure out how they work. I'm really sorry but I live in the UK and we don't have Interstates and State Highways. In BaseCamp a Motorway seems to be deemed an Interstate in if it's, say, the M6 but becomes a State Highway if its, say, the M58 and maybe a Major Highway if it's say the M56. Not good.

Then there's the map detail. I set the detail quite high, high enough to see what's what without having to zoom in too close and loose my bearings. When I do this the roads are cluttered and obscured by thousands of shopping trolleys, petrol station symbols, knife & fork symbols and other miscellaneous and largely irrelevant dross. I'm sure there is a way to turn it all off but frankly I've had a look and lost interest.

I would urge you chaps at Garmin to take a short look at Tyre. It doesn't have all the nice bells and whistles BaseCamp has but it does a first rate job of planning a route. It is simple, intuitive, uses Google Maps that are detailed and accurate. Drag and drop is a breeze. Adding points is simple and reliable. It actually plans a sensible route. In short, it works.

In summary, all the bells and whistles are useless if the basic route planning does not work simply, effectively, predictably and reliably.
  • Then there's BaseCamp. What a piece of junk. Looks like a lot of very promising features but it simply does not do the fundamental function of simply planning a desired route. To start with it does not do drag and drop of the route! Come on chaps, this is 2015 you know.

    Yes it does, just hold Alt then click on the route with the hand tool, or right click the route and select 'Insert into route'

    I tried to create a route from A to B and then add C, D and E. How in the name of all things holy do I do that? After hours of fiddling about I managed it. Once. But forgot how I eventually did it so gave up.

    There are 2 main ways to create a route.
    1. Create the waypoints, then select them all, right click and choose 'Create route from selected waypoints'.
    2. Select the Route tool, either drag/drop waypoints into start/finish boxes or close it and just click points on the map


    Not to be that easily defeated I tried planning the route A to E and then tried adding B, C and D. Well, inserting a point just screws up the whole affair. Where in the list of waypoints it inserts a new point is somewhere between random and obscure. Moving points up and down the list causes hilarious results.

    Does that surprise you? If you alter where waypoints are in a route it's bound to change

    I planned this journey with its start, finish with three waypoints intended to ensure I was routed along roads I wanted. In reality the journey is 9 miles. BaseCamp turned it into an epic 37 mile trip! Great route for a bimble about on a Saturday afternoon but as a tool to get me from A to E pretty useless.

    Which map did you have selected in Basecamp? Sounds like you didn't have the correct map enabled and/or had some weird avoidances/routing options set

    I've spent hours changing route preferences to try and figure out how they work. I'm really sorry but I live in the UK and we don't have Interstates and State Highways. In BaseCamp a Motorway seems to be deemed an Interstate in if it's, say, the M6 but becomes a State Highway if its, say, the M58 and maybe a Major Highway if it's say the M56. Not good.
    I live in the UK and travel extensively in France/Portugal. I've never found that give me any issues.

    Then there's the map detail. I set the detail quite high, high enough to see what's what without having to zoom in too close and loose my bearings. When I do this the roads are cluttered and obscured by thousands of shopping trolleys, petrol station symbols, knife & fork symbols and other miscellaneous and largely irrelevant dross. I'm sure there is a way to turn it all off but frankly I've had a look and lost interest.

    You can customise what's shown in 'Edit, Options, Activity profile, Select features to be displayed'

    I would urge you chaps at Garmin to take a short look at Tyre. It doesn't have all the nice bells and whistles BaseCamp has but it does a first rate job of planning a route. It is simple, intuitive, uses Google Maps that are detailed and accurate. Drag and drop is a breeze. Adding points is simple and reliable. It actually plans a sensible route. In short, it works.

    So does Basecamp, you just haven't taken the trouble to learn the basics. Try reading the Help files and/or looking through the videos available under the Help button on the toolbar. Note that planning routes on anything other than the map used in your Zumo is likely to cause some routing issues, it's always best to use the same map, which Basecamp allows you to do.


    Hope that helps, any other questions just ask :)
  • Former Member
    0 Former Member
    Just getting to grips with my new Zumo350 and BaseCamp.
    .........


    Have a look here, some of your questions may be answered: http://garminbasecamp.wikispaces.com/
  • Former Member
    0 Former Member
    Many thanks to SSAMB for taking the time to reply to my post and for trying to help me. I really appreciate it.

    However, I've tried Drag & Drop with the Alt key and hey presto it worked. Once. Then stubbornly refused to work again. Shut down BaseCamp and Zumo, tried again and it does now seem to work. Thanks for that

    No, I'm not surprised that changing the order of Waypoints or adding waypoints will change the route but what does surprise me is that I created a route from A to E and then inserted points B and C with no issue. Then I inserted point D between points C and E and it mangled the route between points A and B taking it miles off course in a random direction to nowhere near any waypoint I've set up. In addition I have found that dragging and dropping a point on the route results in idiotic detours where a perfectly normal “A” road direct from a junction to the inserted point is ignored in favour of some other random direction many miles longer.

    I'm using the CN Europe NTU 2015.30 map in the Zumo with it connected via USB.

    Not to be beaten by a bit of software I've tried planning another route from just south of Warrington where I live to just north of Carlisle. There are no waypoints along the route, just a simple A to B plan. With no Road Avoidances set it routes straight up the M6 perfectly. I don't want to ride up the M6 I want to use the A and B roads. I have left Unpaved Roads ticked and Residential Roads unticked and tried using every possible combination and permutation of Interstates, State Highways and Major Roads and the only ones that avoid the M6 plots a route via, wait for it, ----- BELFAST!!!!! Brilliant. I have tried planning the same route directly on the Zumo using both "Where To" and "Plan Trip". Both methods plot a perfect route avoiding the M6 so the issue lies in BaseCamp. I also tried avoiding everything except State Highways and ended up with a route from Warrington to Holyhead to Dublin to Liverpool to Belfast to Carlisle. Nearly ended up in hospital I laughed so hard. Some spotty 18 year old programmer must have worked really hard to make it do that.

    I understand and accept that there is a learning curve that needs to be endured but any half decent program should enable a newbie to get up and running with the basics reasonably quickly. Last year I loaded Tyre for the first time and within 4-5 hours I had planned an 1,100 mile trip round Scotland that I subsequently rode without any navigational issues of any sort.

    I really would like BaseCamp to work for me because it has some really nice looking features that would be very useful.

    But, it just doesn't work. ------ Belfast!
  • Former Member
    0 Former Member
    Can I ask what model Zumo you are using?
  • Former Member
    0 Former Member
    I have a Zumo 340. The Zumo itself as a standalone unit works fine and overall I am pleased with it. I'm not sure how waterproof it will prove to be but I doubt it will be long before I find out!

    The only thing I haven't found yet is how, if it's possible, the anticipated vehicle speed can be tweaked. Out of the box it is hopelessly optimistic. The TomTom in my car has a setting for maximum vehicle speed and that works quite well.
  • If it's like the nuvis it will 'learn' your driving style and adjust appropriately. You can't manually tweak it.
  • Former Member
    0 Former Member
    No, I'm not surprised that changing the order of Waypoints or adding waypoints will change the route but what does surprise me is that I created a route from A to E and then inserted points B and C with no issue. Then I inserted point D between points C and E and it mangled the route between points A and B taking it miles off course in a random direction to nowhere near any waypoint I've set up. In addition I have found that dragging and dropping a point on the route results in idiotic detours where a perfectly normal “A” road direct from a junction to the inserted point is ignored in favour of some other random direction many miles longer.


    If you work with the hand tool in Windows BaseCamp, the th tool will get confused after a few edits. Closing BaseCamp or switching tools can help. Just a bug. Switch on the edit toolbar and us the insert pencil, it does not have this problem.

    Instead of Alt-Hand in the Options of Basecamp you can switch of the Alt usage and then the Hand is enough. With a side problem that if you drag the map and you are to close to the route it will pickup the route line. Just press Escape key to cancel and try to drag a but further from the route.


    Last point is after final edit, zoom in deeply to every via-point in the route to check if they are on the road and on the correct side of the road cq correct lane. Adding a via-point will be done with lock to road, but moving a via-point not.
  • Former Member
    0 Former Member
    Thanks for the guidance and help with BaseCamp but the program is just too quirky, buggy and unreliable to be of practical use to me.

    One of the core functions of BaseCamp is route planning. If it gets confused after a few edits with drag and drop then it's more than just a bug it's a fundamental failure in the software. I suspect it's random planning when avoiding road categories is just another bug.

    I also suspect that Garmin don't really care a lot about their free software as long as people keep on buying the boxes. Through the short to medium term spectacles I can't say I really blame them but in the long term it might catch up with them.

    It's a pity because it looks like it should be good. Whilst Tyre is a bit more fiddly to transfer routes to the Zumo (I've found I have to manually transfer the route file to the Zumo to get it to work) and it doesn't have the bells and whistles but it has proved to be a simple, reliable and stable route planning tool. I would recommend it to anyone who is struggling with BaseCamp.

    For the record I have absolutely no allegiance or connection with Tyre. I just think it's a great at what it does.
  • Former Member
    0 Former Member
    You should try ITN Convertor :)

    And place the zumo in USB Storage mode, then Tyre will send the routes directly to the zumo.
  • I've never experienced Basecamp getting 'confused'. Certainly if all you want to do is create and send the odd route to your GPS there are all sorts of ways to do so. I use it to plan both hiking and driving routes, plus geocaching and planning for my local search and rescue team. I have various Garmin maps and around 10 OSM maps installed on my PC for Basecamp to use. I don't know any other free program that would cope with all of that and interact seamlessly with my 5 GPS.