Problems downloading Birdseye - password issue?

Former Member
Former Member
I have a Montana 600 and have been trying to download some Birdseye imagery onto the unit. I have done this successfully previously, but have been trying to download some more recently. When I am asked to input my password to download my map selection it fails to recognise my password. I can login in to myGarmin fine and am logged in on Basecamp when trying to download the Birdseye map image.

Not sure what I am doing wrong? I have the latest version of Basecamp, have tried reducing the size of the map image but can't get it to accept my password.

Any ideas appreciated. Thanks.