Issues with Basecamp

Hello developers.
I've tried to get used to Basecamp after years of using Mapsource but i keep running in to several issues.
It begins with starting the program, it takes forever to startup comparing to Mapsource. Besides planning nice motorcycle trips i use it to plan trips to appointments so i have to use the search to find the address but every first time after staring Basecamp it crashes (Basecamp is not responding), not to mention that searching for a street name sometimes seems to be capital sensitive... sometimes because after testing while i was writing this message it did work unlike earlier this morning (Dutch time), that time i had to add the zip code.
And at last, i want to open a file directly and save it to a location were i want to instead of importing en exporting and so doing everything twice.
There 2 thing i like in Basecamp, the possibility to tilt the image of the maps to get the 3D feel and making a track out of a route to avoid the mentioning of the "soft" waypoints in the Zümo 550.
I hope someone comes to his/her senses and discover that Mapsource was a fine program witch needed nothing more than the usual updates and maybe a upgrade, at the most a new version but certainly not a complete different program instead.
As long as these items are not resolved i will not buy a new device or maps but rather stay using the good old 550 with outdated maps.
Even when it brakes i will not buy a new Garmin, who pays a lot of money to get annoyed by using it.
  • [QUOTE=Ray Teeld;443356]Hello developers.
    I've tried to get used to Basecamp after years of using Mapsource but i keep running in to several issues.

    I think that might be the major problem Ray, you're trying to run BC as if it were MS. It isn't MS and is not intended to be; it's a very different animal and works in a completely different way. I can't help with the starting issues but, if searching is capital sensitive or needs the zip code, why not just assume that every time?

    Why do you want to save a file to a location (presumably on the Windows disk as opposed to within the BC database)? I understand that that's what you used to do with MS but why do you want to do it with BC? Do these files contain routes that you want to upload to your device? If so, why not just have BC loaded them directly?

    With respect to your "MS was a fine program needing nothing ..." I came to computer routeing only a few years ago and I found MS to be a horribly dated, unhelpful and unwieldy program. Times change.
  • Why was MS dated? It did what it needed to do, you got a map and picked a starting point followed by a series of waypoint to end where you choose just like BC.
    As an extra you can view the route in Google Earth and that's all to it.
    The only thing different to a paper map is you can write and pin on the map without destroying it and riding the route the machine stay focused on the right point en tells you what to do ans when to do it which is a lot safer and that didn't change with BC and i think programs should make things easier.
    I don't always have a zip code and needing to use an extra key to get a capital is not making it easy so where is the progress?
    Most of my routes are for sharing via e-mail or a forum and other routes come to me this way and this is having an extern location much easier, in MS i could just open them without the need to import it first or share is without first export them not to mention that i can access my files from all over the world unless they are stuck in the BC database.
    MS wasn't unhelpful, that program helped me great with finding what i was looking for and i didn't need any lessons to use it plus it is working a lot faster so i also don't get the "unwieldy".
    Times do change but for example take a bicycle, it is still a frame with two peddles, two wheels, a steer and a seat. The only changes in that concept are added like gears, springs or an electric motor but the base is the same en stays the same. Even for extreme use like down hill races, the materials are lighter and stronger but it is still a triangular frame with two peddles, two wheels and a steer added with gears and some suspension.
  • I really don't get what you're saying here.

    Is it really such a big deal to press the Shift key to get a capital letter? Same key presses to 'import' a GPX file as to 'open' a GPX file in Mapsource. Sharing again is the same, Export or 'send to' in Basecamp versus 'save' or 'save as' in MS.

    Put your BC database in the cloud and you can access it from anywhere.

    Add to that that BC can view maps on a GPS and utilize Birdseye, both really helpful, and there is no contest.

    True, BC takes more time to load but if Mapsource does what a user wants then no need to change unless you have to, but for those that want more advanced features BC is there.

    Edit: Forgot to add that BC also enables you to have shaping or do not alert points in a route that are then interpreted correctly by the more recent nuvis, to me that is another bonus. I think shaping points were available in Mapsource but I don't use that anymore, and IIRC only for the Zumo series.
  • [QUOTE=Ray Teeld;444455]Why was MS dated? It did what it needed to do, you got a map and picked a starting point followed by a series of waypoint to end where you choose just like BC.
    As an extra you can view the route in Google Earth and that's all to it.

    My point was that it's all a matter of opinion. MS suits you whereas BC suited me, that's all. It's not a case of one being better than the other, it's just a personal choice.


    [QUOTE=Ray Teeld;444455]I don't always have a zip code and needing to use an extra key to get a capital is not making it easy so where is the progress?
    I've not found searches to be case sensitive and, more often than not, I have a postcode but not the rest of the address. My point was simply that you might need to adapt your approach to the way BC does things rather than the way MS did them. Once again, not better or worse just different.

    [QUOTE=Ray Teeld;444455]Most of my routes are for sharing via e-mail or a forum and other routes come to me this way and this is having an extern location much easier, in MS i could just open them without the need to import it first or share is without first export them not to mention that i can access my files from all over the world unless they are stuck in the BC database.
    I still don't really see why [File][Open] was superior to [File][Import]
  • [QUOTE=Ray Teeld;444455]...and other routes come to me this way and this is having an extern location much easier, in MS i could just open them without the need to import it first...
    ...which you can do with BC also. If you have BC set as the default application to open .gdb or .gpx files, then by simply double-clicking on such a file, BC will open and automatically import the contents of that file into a list automatically created in My Collection. The only difference is you then have all your other BC data available to work with also whereas with MS, you only have what is in that file, nothing more. BC is far better in this respect, in my experience.
  • ...which you can do with BC also. If you have BC set as the default application to open .gdb or .gpx files, then by simply double-clicking on such a file, BC will open and automatically import the contents of that file into a list automatically created in My Collection. The only difference is you then have all your other BC data available to work with also whereas with MS, you only have what is in that file, nothing more. BC is far better in this respect, in my experience.

    In fact that's exactly what makes Basecamp such a pain in the posterior to use compared to Mapsource.

    Basecamp == massive clutter
    Mapsource == neat and clean

    ...ken...
  • I'm not sure why you say that. Always seemed the other way around to me. With BC I can organise my data into lists and folders and only choose to display the ones I want. BC is only 'cluttered' if you keep all your data in one long list.

    With MS it was all or nothing, or I had to keep closing/opening files throughout my workflow.
  • ...which you can do with BC also. If you have BC set as the default application to open .gdb or .gpx files, then by simply double-clicking on such a file, BC will open and automatically import the contents of that file into a list automatically created in My Collection. The only difference is you then have all your other BC data available to work with also whereas with MS, you only have what is in that file, nothing more. BC is far better in this respect, in my experience.

    Okay, this makes me feel a bit of a dumb-ass forgetting that i haven't set BC as the default program for this type of file(s) :o ... 1 problem solved.
    I still hate the internal database, rather had the right column with the info as it was in MS.
    Still two big issues that aren't related to personal preferences, the slow starting of BC and the crashing when using the search
  • Just for reference, my BC opens and becomes fully operational in 7 seconds. I currently have 1670 entities (waypoints, routes, etc., no birdseye views) in my database. Do you have the maps installed on the computer? I think if you are using the maps on the device, that can take longer to open typically.
  • [QUOTE=Ray Teeld;445403]Still two big issues that aren't related to personal preferences, the slow starting of BC and the crashing when using the search

    These are two separate issues. The relatively slow start (compared to MS) is likely to remain a feature of BC because it's doing more during that phase and the practical "cure" is likely to involve adjusting your expectation rather than "fixing" the program.

    If the program is crashing during searches then that needs to be diagnosed and fixed. Are you able to reliably repeat the fault? Does it happen for certain search terms? for particular maps? a particular version of BC?