I'm confused. Your customers were told to abandon MapSource for BaseCamp. Now those of us with Z550/Z66x devices are not supported any longer?
[quote=Garmin CSR]Dear Lester Adams,
Thank you for contacting Garmin International. The zumo 665 will require the MapSource program to transfer routes and not the BaseCamp application.
Click on the provided link for the MapSource program:
http://www8.garmin.com/support/download_details.jsp?id=209
The automotive/motorcycle devices listed below have the ability to receive routes transferred from a computer using BaseCamp or MapQuest. Please note that when routes are imported to your Garmin device, the route may change due to navigation settings within your device.
nuvi
nuvi 55
nuvi 56
nuvi 65
nuvi 66
nuvi 295W
nuvi 465
nuvi 500 series
nuvi 700 series
nuvi 705 series
nuvi 800 series
nuvi 805 series
nuvi 1400 series
nuvi 1690
nuvi 2400 series
nuvi 2405 series
nuvi 2407 series
nuvi 2408 series
nuvi 2505 series
nuvi 2507 series
nuvi 2508 series
nuvi 2509 series
nuvi 2609 series
nuvi 2707 series
nuvi 2708 series
nuvi 2709 series
nuvi 3400 series
nuvi 3500 series
nuvi 3700 series
nuvi 3507 series
nuvi 3508 series
nuvi 5000
dezl
dezl 560
dezl 760
StreetPilot
StreetPilot 2000 series
StreetPilot 7000 series
RV/Camper
RV/Camper 760
Quest
Quest
Quest 2
zumo
zumo 220
zumo 350
zumo 390
zumo 590
The following devices are NOT compatible with routing in BaseCamp:
zumo 400 series
zumo 500 and 550
zumo 660 and 665
These devices may appear to take a route without issue however, when navigating the route, an error message may appear. An alternate program to use is MapSource. First download the map to your computer, then use MapSource to create and transfer routes to your zumo.
With Best Regards,
Brian
Customer Care - Automotive Team
Garmin International
913-397-8200
800-800-1020
913-440-8280 (fax) Att: Brian 6014
www.garmin.com
Additional solutions may be found at http://www.garmin.com/garmin/cms/site/us/support/searchsupport