Basecamp not seeing device maps

Former Member
Former Member
I have a Nuvi 550. On Friday I did some routes and everything appeared fine. Today when I fired up the program, with the Nuvi plugged in, it is only seeing the Global Map. I didn't do any updates, so I'm wondering what is going on and what do I have to do to get Basecamp to see the device map. I tried to reboot everything with no luck.