Very disappointed

Well instead of moaning perhaps you could describe what you're trying to do and why you feel you can't? I use Basecamp all the time for trip planning and have no issues at all with it :)

For starters try planning a trip from Kingston Ontario Canada to Penn Yan New York. It takes me to Montreal then into Vermont.

Driving time should be about 3 hours 13 min.

Kid

OK, I don't have the US map but explain how you're trying to do that? Also which map have you selected in the drop down list? And which routing activity did you select?

To try to help we do need some information about what you're actually doing.

Looks like it takes you up the 401 to the I81 border crossing, down to Syracuse, across on the Thruway to the west side of Seneca Lake, then down to Penn Yan. Does that sound about right? No Montreal at all. 196 miles, 3 hr 21 m, using City Nav 2014.4. You're not using the crappy base map, are you?

Playing around some more with this in Basecamp 4.2.4 for Mac OS X, I discovered that if I set the activity type to "Motorcycling", it takes the route all the way out to Cornwall before crossing the St. Lawrence into NY. You're using "Driving" as the activity, right? The avoidances for Motorcycling include major highways and Interstates, so that explains why they're so different.

I'll pop in here to say "I feel your pain, KIDSHILLEEN": My biggest suggestion to Garmin over this has been to make it more like Google Maps (Google Earth more specifically). And like Appalachan007, find this software too difficult to enjoy using. My first real mapping/routing software was on Windows 3.1 and it was DeLorme Map&Go. I loved that, and I had as much fun planning trips as taking them. I started using MapSource when I got my first GPS, and it wasn't bad. I've converted to Basecamp, but honestly I barely use it for anything other than cataloging, organizing and shuffling waypoints around on my two Garmin devices. Nowadays, I pretty much just transfer my points of interest I find in GoogleEarth to basecamp to Garmin, then select those waypoints on the Nuvi and go. I really miss the enjoyment of planning complex trips, even if I never actually take the trip.

Well it takes a bit of time to learn but it's really not that difficult. I use it almost daily to create routes, waypoints etc for my nuvis and my Etrex 20, and find it very simple to use. I wouldn't dream of trying to use Google maps or Google Earth, as Basecamp allows me to plan my routes using the same maps as on my GPS. I do though sometimes use Google Earth to help me visualise hiking routes I've created.

Guess some things are easier for some folks than others :)

For starters try planning a trip from Kingston Ontario Canada to Penn Yan New York. It takes me to Montreal then into Vermont.

Driving time should be about 3 hours 13 min.

Kid

I just tried this. It worked quickly without any problems and the route is the same in Google maps. Maybe you can explain a bit better what you are doing.

322 km, 3 hours 22 minutes

Kingston
Get on Ontario St and drive north
Turn left onto Cr-15
Take the Hwy-401 E ramp to the right towards Cornwall
Keep left onto Hwy-401 E towards Cornwall
Take exit 661 to the right onto Hwy-137 towards I-81/Hill Island/Ontario/1000 Islands Bridge to USA
Take exit 25A to the right onto I-90/New York State Thruway towards Albany/Buffalo
Take the I-90 W ramp to the right towards Buffalo
Take exit 42 to the right onto Rt-14 towards Geneva/Lyons
Take the Rt-14 S ramp to the right towards Rt-96/Geneva/Clifton Springs
Turn right onto Castle St
Turn left onto Main St
Keep right onto State Hwy 54 Spur
Turn right onto Hwy 54
Turn right onto Main St
Penn Yan Public Library

I am a little slow in responding here, as I was away taking a much deserved long weekend, not for me but my bride. When we travel and we do a lot usually by car, we rarely go on interstates, sticking to the not so beaten path. Until recently I have done all my trip planning on Google Maps and take them along in hard copy apply them in segments to my GPS as we go. This makes for great accuracy but is slow and cumbersome.
The beginnings of my rant here, was a way of venting at the lack of 'user-friendliness' in a lot of technology.
To establish an accurate route for my recent trip I started with Google Maps, choosing back roads between home and my destination, this time York, Pa. Using GM (Google maps) I was able to zoom in and out quickly to view what I thought were the appropriate roads for my trip. GM also allowed me to use street view to determine road surface, width and condition, basic suitability for my trip, I find this to be a nice tool.
To establish my route using GM took less than 5 minutes. I simply click on my start location, my destination location and click enter. Once GM establishes my route I can simply click and drag their route to where I want to go, and it recalculates in milliseconds.
I then select print.
I purchased my first Garmin GPS in the early 90's, it was a fish finder type I used for boating on the Great Lakes, it allowed me to establish routes and way points, including reverse routing, easily and on the go with one touch input.
The bottom line for me is I will give this BC program some time to bend me into shape, failing that I will move on to something better.
Kid