BaseCamp stops responding during start up splash screen...

Former Member
Former Member
BaseCamp 4.2.2 stops responding during start up splash screen...

Windows Surface Pro
Win8

I have searched for anyone else having the same problem and did not find a thread... Does anyone have any recommendation?

I have uninstalled/reinstalled... same problem.

Garmin Express worked but BaseCamp does not.

Thanks in advance
  • Former Member
    0 Former Member over 11 years ago
    There are some posts here from users struggling with running BaseCamp on the Surface Pro. Have you updated to the latest Intel graphics card driver? That seems to fix the issue.
  • Former Member
    0 Former Member over 11 years ago
    There are some posts here from users struggling with running BaseCamp on the Surface Pro. Have you updated to the latest Intel graphics card driver? That seems to fix the issue.


    Updating the display driver to the latest IntelHD Graphics driver worked like a charm. Thank You!!!!!!
  • Former Member
    0 Former Member over 11 years ago
    What I am experiencing is that doing the update allows BaseCamp to open properly about 4 or 5 times and then gets stuck at the splash screen again. If I do the update again it will work for anther 4 or 5 times. I don't know what to do now :-(

    Marc
  • Former Member
    0 Former Member over 11 years ago
    Windows 8 needs microsoft.net reinstalled

    BaseCamp 4.2.2 stops responding during start up splash screen...

    Windows Surface Pro
    Win8

    I have searched for anyone else having the same problem and did not find a thread... Does anyone have any recommendation?

    I have uninstalled/reinstalled... same problem.

    Garmin Express worked but BaseCamp does not.

    Thanks in advance


    I get a screen at start up that "Microsoft.net" needs to be uninstalled and then reinstalled, which I have done and did not work. I also uninstalled and reinstalled Basecamp, still get reinstalled Microsoft.net. The was a Flash player update and maybe that cause this error. Need help Garmin

    Thanks