Error Message

Former Member over 12 years ago

I currenting am running BC 4.0.5....have tried installing the 4.1.2 update but everytime I get the following message..."MSI Error: File Not Found".
Any ideas why I can't install the update?
Thanks !

0 Former Member over 12 years ago

Try downloading the update again at http://www8.garmin.com/software/BaseCamp_412.exe and run it again. Maybe your download got corrupted.

0 Former Member over 12 years ago

I don't think it can hurt. But it sounds like there is some issue with the installer.

I am not sure what else to advise. Maybe it could help to contact Product Support. They might have seen this before. I am probably not the right person to help out with installer issues.

0 Former Member over 12 years ago

SOLUTION:

download BaseCamp.exe file, than use a compress tool like 7-zip

right mouse click on the file to open file and see elements in the exec file

look for the BCMAIN.msi file, double click, it will then install,

after you can then go back to the normal BaseCamp.exe

it will then install nicely

0 Former Member over 12 years ago

Thanks for posting a solution.

0 Former Member over 11 years ago

I had the same problem. But once installed BC, it doesn't start as doesn't find zlibwapi.dll
:(