Map Install Troubleshooting

Former Member
Former Member
Hi all,

I've downloaded new topo and trail maps and am trying to install them on my Etrex 20 (running Windows 7). I have the most current versions of the Basecamp program and the GPS's software. However . . . when I click Maps > Install Maps on Etrex 20, nothing happens. It doesn't open the dialogue to install the maps.

Does anyone know why this is not working, and what I can do to resolve it?

Thanks!