Problem export multistop route to nuvi 3490

Former Member
Former Member
I just purchased the Nuvi 3490 LMT.

I purchased this model because of Garmin's website saying that the model has multi stop route (Trip or Itinerary planner) support. I installed Basecamp imported a GPX route file from MapPoint and the route imports to Basecamp fine, but when I send it to the attached 3490 device it does not show up in the Route Planner. I have attempted directly adding the GPX file to the GPX folder on the device, but it is not found under Route planner.

The GPX file is found when brought up saved, but not as a Route only as a collection of Waypoints which is usesless to our company. I have spent ours attempting to open the device instead with Map Source or to alter the GPX file with GPSBabel and other utilities. Map Source,

I know is no longer supported, but apparently has better route export functions; cannot see the 3490 even after installing all drivers. There are other forums with similiar Map Source problem posts connecting to the nuvi 3490.

Any suggestions would be greatly appreciated.